2-1-1/LIFE LINE (24 hr hotline)

2-1-1/LIFE LINE (a program of Goodwill of the Finger Lakes)provides 24 hour crisis intervention, suicide hotline, comprehensive

information & referral for health and human services in Monroe, Wayne,

Livingston, Ontario, Cayuga and Seneca Counties.

Telephone: Dial 2-1-1 or 585-275-5151

Toll-free: 866-FLNY-211 or 800-310-1160

Website: (Live Chat available through website)

TTY: 585-275-2700
Dial 2-1-1 or 585-275-5151 or 866-FLNY-211 or 800-310-1160
ASADV (Advocacy Services for Abused Deaf Victims, Inc.)

Our mission is to provide support to the Deaf community and to Deaf, Deaf-Blind, and Hard of Hearing individuals, families, and children who are or have been victims/survivors of domestic violence and/or sexual abuse.

We offer a safe and supportive environment of advocacy, empowerment, community education, and training services.

All of our staff are Deaf. All of our staff, advocates, and volunteers are fluent in American Sign Language (ASL).

It is our vision that the various components of ASADV be Deaf-run and be advocates within institutionalized systems. We work cooperatively with various Deaf and hearing-based agencies.
P.O. Box 20023
(VP) 866-936-8976
(TTY/Fax) 585-232-2854
Center For Youth Services (24 hr youth hotline)

The Center for Youth is the best organization to turn to for young people seeking to deal with, explore, or understand issues of importance to them – from their perspective, and on their terms. Started by kids, for kids, all Center services – from counseling, to shelter, to education, to referrals – are rooted in, and delivered with the knowledge that youth want to, and can, take responsibility for their life choices.

585-271-7670 (24 Hour Help Line)

905 Monroe Avenue
585-271-7670 (24 Hour Help Line)
Chances and Changes, Inc.

Chances and Changes is a non-profit domestic violence program and shelter located in Livingston County. We are one of the few shelters in NY State that takes men. Chances and Changes is also well versed in issues of the LGBTQ communities and interpersonal violence. Services include safe housing, court advocacy, 24/7 hotline and counseling.
PO Box 326
United States
Child Abuse Hotline (24 hr hotline)

Contact Person: Monroe County Dept. of Social Services.

24 Hotline for reporting child abuse in Monroe County: 585-461-5690 or 274-6865 (TTY)

111 Westfall Rd
585-461-5690 or 274-6865 (TTY)
Gay Drug Rehab Program

First Time Going to Drug Rehab? Here’s What to Expect:

We understand that you are uncomfortable and nervous about entering gay drug rehab. At Lakeview Health, we have created an environment to ensure your safety while attending our gay drug rehab program. Upon entering our drug rehab center you will receive a warm welcome. We will guide you through the process of checking in, medical assessment and unpacking. Our staff is available 24/7 to assist you with adjusting to drug addiction treatment.

Our medical team will be your first interaction, followed by our clinical team. You will be assessed for detox medications and asked if you want to enter our specialized gay drug rehab track, Freedom Rings.

We have five stages in our program: Detox, inpatient drug rehab, residential rehab, partial hospitalization and intensive outpatient programs. Each phase of our gay drug rehab program offers individualized addiction treatment addressing your specific needs.

Our gay drug rehab program offers:

Medical and clinical assessment

Individual and group counseling

Educational lectures

Community meetings


Family program

Help is available 24 hours a day at 888-267-0228

Lakeview Health Systems 1900 Corporate Square Blvd
GLBT National Help Center National Helpline

Monday – Friday, 4PM to Midnight

Saturday, 12 – 5PM

Counseling, Education and Resources for all ages.
2261 Market Street, PMB #296
San Francisco
888-THE-GLNH (888-843-4564)
GLBT National Help Center Youth Talkline

Hours: Monday thru Friday, 5PM-9PM Pacific Time

( Monday thru Friday, 8PM-Midnight Eastern Time)

The GLBT National Youth Talkline provides telephone and email peer counseling, as well as factual information and local resources for cities and towns across the United States.

All services are free and confidential.

Our telephone volunteers are in their teens and early twenties, and we speak with teens and young adults up to age 25 about coming-out issues, relationship concerns, parent issues, school problems, HIV/AIDS anxiety and safer-sex information, and lots more!

We also maintain the largest resource database of its kind in the world, with over 18,000 listings. Our database contains information on social and support groups, as well as gay-friendly religious organizations, sports leagues student groups and more.
GLBT National Help Center 2261 Market Street, PMB #296
San Francisco
800-246-PRIDE (800-246-7743)
National HIV Treatment Hotline
1375 Mission Street
San Francisco
National Runaway Switchboard (24 hr hotline)
3080 N. Lincoln Ave